Effective Date: 07.03.2025

 

1. Introduction

This Privacy Policy describes how Mimi Enterprises As Trustee For MC & ES Trust, trading as RISE (www.channelrise.com.au), collects, uses, and discloses your personal information when you visit or make a purchase from the site.

 

2. Personal Information We Collect

• Device Information: Collected automatically via cookies and analytics.

• Order Information: Includes name, billing/shipping address, payment details, and contact information.

• Marketing & Communication: We may collect your details for promotions and updates.
  
  

3. How We Use Your Information

We use your personal data to:

• Process and fulfil orders.

• Communicate with you about updates, promotions, or customer service needs.

• Improve our website and customer experience.

• Detect fraud and security issues.
  
  

4. Sharing Your Information

We do not sell or rent your personal information. We only share it with service providers necessary for order fulfillment, such as payment processors (Shopify, PayPal) and shipping carriers.

 

5. Security

We take all reasonable precautions to protect your personal data. However, no online transmission is 100% secure.

 

6. Your Rights

You have the right to:

• Request access to your personal data.

• Correct or update your information.

• Request deletion of your data (subject to legal retention obligations).

 

7. Cookies & Tracking

We use cookies to improve website functionality and marketing efforts. You can disable cookies via your browser settings.

 

8. SMS Marketing & Notifications

By providing your phone number, you agree to receive text messages from us regarding your order. Message frequency may vary. To opt out, reply "STOP" or contact hello@channelrise.com.

 

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

 

10. Contact Information

For all inquiries: hello@channelrise.com
For returns and order support: orders@channelrise.com.au